Telco Services

The EETC telecom service combines all the tools, elements and features you need as a business to communicate in today’s day and age. The EETC is cloud based, that means there is no software to download and no special equipment or hardware is needed.

Special offer to the EETC businesses – Sign Up now for a FREE 6 month trial

  • Sign In to your dashboard.
  • Sign In as an operator.
  • Sign In to a real-time monitor panel.

The EETC telecom is simple to setup and super easy to use, you can build your own cloud Telecom in a just few clicks.

The EETC telecom system makes business communication more effective for both you as a business and for your customers. The EETC telecom is up to 80% cheaper than traditional phone networks. Sign up here and discover the benefits and savings you can make by switching to EETC telecom.

The EETC telecom works by providing your customer support team with extra inbound intelligence to identify call source of which communication elements have been used to connect identifying what services are being sought by the customer.

As a EETC telecom customer you can make outbound calls to landlines or mobiles on your account at low-cost call rates. Features include:

Dedicated numbers

  • The EETC telecom offers a great range of numbers throughout Europe, America, Asia and Australia allowing your company to be truly global.
  • Route your Hatch Lab numbers calls with complete flexibility to wherever destination you want.
  • You can route calls to your own IP/Cloud PBX for free, or to any landline or mobile phone at local rates!

IVR – Callflow

Extend and unify your call buttons, dedicated numbers, softphones and IP phones behaviour

  • set automatic rules-based routing of incoming calls
  • create your own Interactive Voice Response / Call Flow in visual builder
  • create and play custom prompts for you calling customers
  • generate prompts with high-quality Text-to-Speech feature
  • time filter all incoming calls where required
  • accept DTMF for IVR and call routing
  • get recorded voice messages from your customers
  • send voice messages to an email recipient

Setup endpoints

Set up your internal office phone infrastructure as to how and where to send calls.Register your office IP phones or other SIP IP endpoints including softphones with the system and add internal extensions – get full feature PBX functionality in a few clicks.

Conferencing

Collaborate more effectively with audio and video conferencing.

Call / contact center

Enjoy built-in call / contact center functionality. Create sales or support departments even with a remotely working staff.

Sign Up now for a free 6 MONTH trial!

Sign In to your dashboard.

Sign In as an operator.

Sign In to a real-time monitor panel.